Online- / CMS-Service

With the leading BHT online service for our machines with CMS system, the possibilities of use of your AER can be increased significantly. By remote maintenance, our technicians from the BHT  headquarter can directly access your machines and thereby solve up to 70% of the errors online. This is a fast and inexpensive restoration of the functionality in case of a failure and reduces costly deployments on site.
In addition to the highest reliability with a guaranteed uptime of up to 98%, the BHT Online Service also provides support on the following points
  • Systematic improvement:
    • Software maintenance and runtime analysis
    • Capacity and utilization Analysis
    • Quarterly system analysis to constantly improve your preparation
  • Preventive maintenance planning:
    • Inspection of the machine parameters and automatic information on when the next maintenance is due
    • Clarification of necessary spare parts

  • User support:
    • Direct help with questions about the machine endoscope preparation
    • Help in troubleshooting

  • Endoscope management:
    • Analysis of the preparations carried out to optimize capacity utilization
    • Preventive detection of occuring endoscope damage to avoid high repair costs

Do you have any further questions on this subject? Our online service experts will be pleased to support you with years of experience and show you how to increase the reliability of your processing and save money at the same time.

You can reach us:

Monday to Friday 7:00 am – 5:00 pm

Phone: +49 821 27893-64

Telefax: +49 821 27893-63


Bernhard Schleinkofer

Bernhard Schleinkofer

Your questions and comments are always welcome.

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BHT Hygienetechnik GmbH
Messerschmittstrasse 11
86368 Gersthofen / Germany

Phone: +49 821 27893-0


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